Cornwall County Council has won the BIC/CILIP RFID in Libraries Group Award for its implementation of 37 RFID units across 19 libraries. This was achieved within an ambitious timescale and has delivered almost 100% self service at some libraries. How this was succesfuly achieved will be subject of a special Showcase Pesentation at the conference.
Cornwall is one of the least wealthy counties in the UK, which means the library service receives a smaller than average budget, yet book issues per 1,000 population is among the highest. One of the project's aims was to deliver an improved service while dealing with low budgets. Area Strategic Manager Phil Kerridge will formally receive the Award and make the presentation, together with colleagues from the county's libraries team.
He says: "In Cornwall we are delighted with the Award. It's nice to be recognised, but the real credit belongs to the staff in our 19 self-service libraries who have adapted to a transformation in the way they work and maintained a high quality of customer service".
