How to train staff for 'Library 2.0'
Sarah Washford's Info Junkie blog gives the thumbs up to a news article that appears in the new issue of Update, titled 'Staff training programme bears Web 2.0 fruit' (go to Update digital edition and see page 6).
It's a story about an engaging and successful 'Library 2.0' training programme that is ongoing for librarians in the London Borough of Lewisham.
Sarah's blog post 'Learning about Learning 2.0'
also looks at her own experience with 'Library 2.0' training – inspired
by the '23 Things' list of Web 2.0 topics that has been a focus for
many such trainings in 100s of libraries around the world.
Courses usually aim to fit these 23 Things into just 9 weeks, though many have found this timescale rather too optimistic ("Wake County Public Library ran their programme over 9 weeks but only included 13 things", says Sarah).
Here's a snippet – about Lewisham – from Sarah's post:
The article mentions that the team chose to provide more support for
learners after hearing about low completion rates for some 23 Things
courses and they are offering 1.5 hour training sessions on a variety
of topics. I loved the quote from Information & Heritage Manager
Julie Hall “Staff are eager to learn and want to develop Web 2.0
skills, but need support. Start small, keep it practical and let
people go at their own speed and don’t be surprised when they come up
with better ideas than you have on how you can use Web 2.0 in your
service.” The best part is that this isn’t just being seen as an
isolated training programme. Julie mentions the idea of Library 2.0
champions drawn from staff across the service and developing ongoing
projects. Hmmm, wonder if I could commute to Lewisham…
So how do I decide what my 23 Things are? I’ve decided to follow the
themes of the original programme and refer to a couple of other
programmes for activities. I’ve started a ‘Life List’ on 43 things and
number 1… is done!
(NB '23 Things' was itself 'loosely based' on 43 Things (the "social networking site where users create accounts and then share lists of goals and hopes" and "cheer eachother on"). Are you keeping up? I'm not sure I am...).
Her post also points us towards the list of learning 2.0 libraries on delicious and towards the original list of '23 Learning 2.0 Things' that was suggested by Helene Blowers when she was at the Public Library of Charlotte & Mecklenburg County.
Helene herself now blogs at Library Bytes...
Matthew Mezey
(News Editor, Library and Information Update)