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How to train staff for 'Library 2.0' - Library & Information Update blog

How to train staff for 'Library 2.0'

Sarah Washford's Info Junkie blog gives the thumbs up to a news article that appears in the new issue of Update, titled 'Staff training programme bears Web 2.0 fruit' (go to Update digital edition and see page 6).

It's a story about an engaging and successful 'Library 2.0' training programme that is ongoing for librarians in the London Borough of Lewisham.

Sarah's blog post 'Learning about Learning 2.0' also looks at her own experience with 'Library 2.0' training – inspired by the '23 Things' list of Web 2.0 topics that has been a focus for many such trainings in 100s of libraries around the world.

Courses usually aim to fit these 23 Things into just 9 weeks, though many have found this timescale rather too optimistic ("Wake County Public Library ran their programme over 9 weeks but only included 13 things", says Sarah).

Here's a snippet – about Lewisham – from Sarah's post:

The article mentions that the team chose to provide more support for learners after hearing about low completion rates for some 23 Things courses and they are offering 1.5 hour training sessions on a variety of topics.  I loved the quote from Information & Heritage Manager Julie Hall “Staff are eager to learn and want to develop Web 2.0 skills, but need support.  Start small, keep it practical and let people go at their own speed and don’t be surprised when they come up with better ideas than you have on how you can use Web 2.0 in your service.”  The best part is that this isn’t just being seen as an isolated training programme.  Julie mentions the idea of Library 2.0 champions drawn from staff across the service and developing ongoing projects.  Hmmm, wonder if I could commute to Lewisham…

So how do I decide what my 23 Things are?  I’ve decided to follow the themes of the original programme and refer to a couple of other programmes for activities.  I’ve started a ‘Life List’ on 43 things and number 1… is done!

(NB '23 Things' was itself 'loosely based' on 43 Things (the "social networking site where users create accounts and then share lists of goals and hopes" and "cheer eachother on"). Are  you keeping up? I'm not sure I am...).

Her post also points us towards the list of learning 2.0 libraries on delicious and towards the original list of '23 Learning 2.0 Things' that was suggested by Helene Blowers when she was at the Public Library of Charlotte & Mecklenburg County.

Helene herself now blogs at Library Bytes...

Matthew Mezey
(News Editor, Library and Information Update)



 

 


Comments

# swashford said:

Hi Matthew

Thanks for mentioning my post and quoting me quoting you!  I started doing the Learning 2.0 programme personally for 2 reasons.  Firstly to experience how it worked and think about how it might need to be adapted if we did something similar locally but also to challenge myself to blog more regularly.  So far it has exceeded my expectations.  Looking at the 23 things I have already played with most of the tools mentioned but the programme is challenging me to think about how I learn and reflect and how web 2.0 is affecting the whole library world.  The problem is that to run the programme you really need to be comfortable with tools and ideas that are very new to many library folk in the UK.  Maybe there is a place for a CILIP learning 2.0 programme that members could follow virtually by reading posts and blogging about what they have learned.  This would then give them the tools and confidence needed to roll out training locally.  We have plenty of great web 2.0 speakers/trainers in the UK who could maybe contribute ideas or even short podcasts?  Think I might head off to the communities to start a thread there...

Sarah

01 December 2008 21:49
# Matthew Mezey said:

HELP NEEDED TO FIND OUT MORE ABOUT '23 THINGS'?

An Update blog reader has been in touch – while I was out of the loop at the Online Information conference (sorry no Blackberry!) – wondering where to find out more about '23 Things'.

Can you help by suggesting any good websites where he can find out more?

(Oh, and to respond to Sarah - a CILIP Learning 2.0/LIbrary 2.0/23 Things programme sounds like a great idea...

Though we already have great trainers like Phil Bradley offering courses on some of this. But perhaps more of a virtual, free (?), participatory course is what you had in mind? LIke '5 Weeks to a Social Library'...? It was a great grass-roots effort, that I've written about in Update. Though based in the US, it involved at least one UK trainer).

Here's the 23 Things query:

"I've been reading and listening to lots of stuff about '23 Things' training, but have been quite unable to find a definitive guide to "23 Things" or a downloadable version of the training package."

"This is probably due to my paltry search skills, but are there are sites you would recommend?"

I presume that the link that was in my original blog post - the original list of '23 Learning 2.0 Things' - is not detailed enough? Ditto the links in Sarah's post?

I'm pretty new to 23 Things myself - only finding out recently  what a phenomenon it has become. So have no great insights, I'm afraid.

There were a couple of sessions at Internet Librarian International 08 on '23 Things' - with 4 librarians, from Sweden, Portugal and Norway. I'm not sure if presentations of theirs are available digitally somewhere - they're not in the print copy of the conference's presentations.

It sounded like it was the 2007 Internet Librarian conference where Helene Blowers herself spoke and influenced lots of libraries round the world to try 23 Things.

If you know any good 23 Things sites/packages do post a comment here.

Many thanks,

Matthew Mezey

(News Editor, LIbrary and Information Update)

05 December 2008 11:31
# Andrew Eynon said:

Library staff at Coleg Llandrillo have developed a Web 2.0 training programme for library staff, loosely based on Learning 2.0.

This was developed as part of a CyMAL Inspiring Learning project and is now freely available as a wiki at http://librarywebquest.pbwiki.com/

05 December 2008 14:10
# swashford said:

Hi Matthew

To answer your reader's query I'd recommend Helene Blowers' blog http://www.librarybytes.com - her email can be found in the About section and she encourages people to get in touch if they're interested in the programme.  The original programme is certainly the first place to go http://plcmclearning.blogspot.com/ but as far as I know there is no 'downloadable' training course.  I believe most libraries have used the original programme as inspiration and then adapted it for local use.  

The obvious problem is that you need someone reasonably confident with all the technologies covered to be able to put together a local version and help people through it.  Having attended a couple of web 2.0 courses I don't think it really is something you can learn in a few hours at CILIP HQ, you need to try things out for yourself and play!  

It's very interesting to see comments here and on my blog about web 2.0 training programmes being developed in the UK and I wonder if there's some way all this work could be brought together...

PS I couldn't find your article in Update about 5 Weeks to a Social Library but readers might be interested in the text of Anne Welsh's talk to CILIP London last year.  She covers the ideas behind 5 Weeks and goes into the practicalities of setting up the project and how it worked in practice.  Her post includes a very useful list of links and articles http://annewelsh.wordpress.com/2007/04/10/cilip-in-london-social-libraries-talk/

08 December 2008 22:31
# Matthew Mezey said:

'5 Weeks to a Social Library' article - April 2007 Update

Many thanks Sarah and Andrew for all this further info.

The news story I wrote – "Innovative 'Five Weeks to a Social LIbrary' course voted a success" – appeared in the April 2007 issue of Update.

I made it the first story in the whole news section and devoted a whole page to it - you can tell that I find what I hear about these kinds of courses and 'Library 2.0' capabilities inspiring! :-)

I even included a good comment from CILIP's then President Ian Snowley about the '5 Weeks...' course, as well as comments from Sheila Webber, Meredith Farkas (one of the organisers), Anne Welsh (one of the presenters) and a happy participant.

Sarah – yes, I know what you mean about how doing a Web 2.0 course that is only a few hours long doesn't really allow deep enough learning (and using of all the tools).

Matthew Mezey

(News Editor, Library and Information Update magazine)

09 December 2008 10:15
# Kevin John said:

The RefLibrary @ Kirklees (West Yorkshire) libraries have developed "25 Things" as a staff training tool and also for use in our community engagement work.

This can be found at: thereflibrary25things.wordpress.com

Other libraries developing similar resources can be found at: librariesandweb2.wetpaint.com/.../Developing+a+British+training+program.

25 January 2010 16:05

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